Return Policy

Return Policy

Last Updated:09/01/2024

Thank you for choosing BarCrafts.in. We are committed to ensuring your satisfaction with our barware products. This Return Policy outlines the terms and conditions for returning items purchased from our website.

1. Returns Eligibility

1.1 Damaged or Defective Items:

  • We strive to deliver your products in perfect condition. If you receive a damaged or defective item, please contact us within [number of days] days of receiving the product for a replacement or refund.

1.2 Incorrect Items:

  • If you receive an incorrect item, please notify us immediately. We will arrange for the correct item to be sent to you, and we may provide a prepaid return label for the incorrect item's return.

1.3 Change of Mind:

  • We understand that preferences may change. If you wish to return an item due to a change of mind, you may do so within 7 days of receiving the product. The item must be unused, in its original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer.

2. Return Process

2.1 Contact Us:

  • Before returning any item, please contact our customer support team at [support@barcrafts.in] to initiate the return process.

2.2 Authorization:

  • Our customer support team will provide you with a Return Authorization (RA) number. Please include this number on the return package.

2.3 Packaging:

  • Pack the item securely in its original packaging, including all accessories and documentation.

2.4 Return Label:

  • For damaged, defective, or incorrect items, we may provide a prepaid return label. For change of mind returns, customers are responsible for return shipping costs.

3. Refund or Replacement

3.1 Refund:

  • Once we receive and inspect the returned item, we will process a refund to the original payment method, excluding any shipping charges.

3.2 Replacement:

  • For damaged, defective, or incorrect items, we will ship a replacement at no additional cost.

4. Exceptions

4.1 Customized or Personalized Items:

  • Unfortunately, we cannot accept returns for customized or personalized items unless they are damaged, defective, or incorrect.

4.2 Final Sale Items:

  • Certain items may be marked as final sale and are not eligible for return.

5. Contact Us

If you have any questions or concerns about our Return Policy, please contact us at [support@barcrafts.in].

Thank you